When your vehicle lets you down, the first question is: Do I need a tow, or will roadside assistance solve the problem?
Knowing the difference can save you time, money, and stress. Here’s how to decide, with expert advice from Neptune Towing—Tulsa’s trusted towing and roadside professionals.
What Is Roadside Assistance?
Roadside assistance provides on-the-spot help to get your vehicle moving again—without needing to tow it away.
Common Roadside Services Include:
Jump starts for dead batteries
Flat tire changes
Fuel delivery if you run out of gas
Car lockouts (unlocking your vehicle)
Minor roadside repairs
When to Call for Roadside Assistance:
The problem is minor and fixable on the spot.
You’re safely parked and not obstructing traffic.
You need a quick solution (like a jump start, tire change, or unlock).
What Is Towing?
Towing means transporting your vehicle from its current location to another destination, such as your home, a repair shop, or dealership.
When Towing Is Needed:
Your vehicle won’t start after attempting roadside fixes.
There’s a major mechanical or electrical issue.
You’ve been in an accident, and the car is unsafe to drive.
You need to move a vehicle long-distance or to another city.
Specialized transport is needed (e.g., flatbed towing for EVs or luxury vehicles).
Tulsa Scenarios: Which Service Do You Need?
Situation
Service Needed
Locked keys in your car at Woodland Hills Mall
Roadside Assistance (Lockout Service)
Car overheated on I-44 and won’t restart
Towing Service
Flat tire at QuikTrip on Memorial
Roadside Assistance (Tire Change)
Battery won’t jump & it’s a hybrid or EV
Towing to a specialized repair shop
Why Tulsa Drivers Trust Neptune Towing
We offer both roadside assistance and towing, so you’ll always get the right service the first time.
Fast, local dispatch—no long waits
Upfront, honest pricing—no surprise fees
Damage-free flatbed towing and professional roadside help
Serving Tulsa, Jenks, Bixby, Broken Arrow, Owasso, and surrounding towns
Not Sure What You Need? Let Us Help.
📞 Call Neptune Towing 24/7 at 539-292-3074 Or [Request Help Online]—we’ll ask the right questions and send the right solution.