Neptune Towing Helps You Navigate the Process

Discovering that your car is missing can be overwhelming—especially in a busy city like Tulsa. Whether your vehicle was towed for a parking violation or moved after an accident, it’s important to stay calm and act quickly.

Here’s a simple step-by-step guide on what to do if your car gets towed in Tulsa, brought to you by Neptune Towing.

1. Stay Calm and Gather Information

First, take a moment to breathe and stay calm.

  • Check for towing signs or restricted parking notices nearby.
  • Ask business owners, security personnel, or property managers if they witnessed your vehicle being towed.

2. Confirm Whether Your Car Was Towed or Stolen

Before panicking, make sure your car was indeed towed and not stolen.

  • Call the Tulsa Police non-emergency line at (918) 596-9222.
  • Provide your license plate number to confirm if your vehicle was towed and by which company.
  • If theft is suspected, call 911 immediately to report the incident.

3. Find Out Where Your Vehicle Is

Once confirmed, the police will give you details including:

  • The towing company’s name and contact number
  • The address of the impound or storage lot

Most towed vehicles in Tulsa are held at private towing company lots or city-designated impounds.

4. Bring Required Documents to Retrieve Your Car

Before heading to the impound lot, gather these documents:

  • Driver’s License
  • Proof of Ownership (Vehicle Registration or Title)
  • Proof of Insurance

Be prepared to pay towing and storage fees. Always ask about accepted payment methods in advance (cash, card, etc.).

5. Know Your Rights as a Vehicle Owner

  • You are entitled to receive an itemized receipt for all charges.
  • Always request a breakdown of fees before making any payment.
  • If towed from private property, you have the right to retrieve personal belongings from your vehicle—even if you’re unable to pay immediately.

6. Prevent Future Tows

Avoid towing hassles by being proactive:

  • Always check for no-parking zones, tow-away signs, and meter limits.
  • Don’t park in fire lanes, block driveways, or leave your car in unauthorized areas.

7. Need a Tow After Vehicle Release?

If your vehicle is released from an impound lot, body shop, or repair garage and needs transport home, call Neptune Towing for affordable, damage-free towing service.

Tulsa Towing Tip:

If your vehicle was towed after a breakdown or accident, you have the right to choose your own towing company for recovery—not just the one dispatched by police or third-party operators.

Need Towing Help or Advice Now?

📞 Call Neptune Towing 24/7 at 539-292-3074
Or [Request Assistance Online]—we’re here to help, any time, day or night.