Skip to the content

Not all tow truck companies are the same. When you need help on Tulsa’s busy roads, your choice of towing service can make the difference between a smooth, stress-free experience and a frustrating, costly headache.

Here’s how to choose the best towing company in Tulsa, plus the 7 essential questions to ask before you book a tow.


1. Are You Licensed and Insured?

Why It Matters:

A legitimate towing company will always be fully licensed and insured. This ensures you and your vehicle are protected if anything goes wrong during the towing process. Never hesitate to ask for proof of licensing and insurance.


2. What Kind of Tow Trucks Do You Use?

What to Ask:

  • Do you operate flatbed tow trucks?
  • Can you safely tow all-wheel drive (AWD), electric vehicles (EVs), or luxury cars?

Modern, well-maintained trucks and specialized equipment are essential for damage-free towing. Outdated equipment can put your vehicle at risk.


3. How Fast Can You Respond?

Why It Matters:

When you’re stranded, response time is critical. Local Tulsa towing companies like Neptune Towing typically average 30 minutes or less for emergency calls. Always ask for an estimated arrival time before confirming service.


4. What Are Your Prices — And Are There Hidden Fees?

Pro Tip:

Reputable towing companies provide upfront pricing before dispatching a truck. Be cautious of companies that avoid quoting or surprise you with extra charges upon arrival. Transparency is key to avoiding unexpected expenses.


5. What Services Do You Offer?

Not Just Towing:

The best towing companies offer more than just tows. Look for services like:

  • Jump starts
  • Lockout assistance
  • Fuel delivery
  • Winch-out recovery

A versatile company can handle a wide range of roadside emergencies.


6. Can I See Customer Reviews?

Check Online:

Before you book, check recent Google reviews, Facebook feedback, or customer testimonials on their website. Look for consistent 5-star ratings and positive experiences that reflect professionalism, punctuality, and care.


7. How Do You Train Your Drivers?

Why It Matters:

Towing requires skill and precision. Professionally trained drivers reduce the risk of damage and ensure a better customer experience. Ask whether drivers are certified or have extensive hands-on experience.


Why Tulsa Chooses Neptune Towing

  • Fully licensed, insured, and highly trained team
  • Modern flatbed tow trucks and specialized equipment
  • 24/7 rapid response across Tulsa and surrounding areas
  • Upfront, honest pricing with no hidden fees
  • Hundreds of 5-star customer reviews
  • Full range of towing and roadside assistance services

Need a Reliable Tulsa Towing Company Now?

📞 Call Neptune Towing 24/7 at 539-292-3074
Or [Request Help Online] for immediate assistance.